PRIVACY POLICY
This privacy policy sets out how Helping Students Ltd. uses and protects any information that you give to Helping Students Ltd. when you use this web portal.

Helping Students Ltd. is committed to ensuring that your privacy is protected. If you are asked by Helping Student Ltd. to provide certain information by which you can be identified when using this web portal; you can be assured that it will only be used in accordance with this privacy statement.

Helping Students Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January, 2011.
INFORMATION WHICH MAY BE REQUIRED
We may collect the following information:
  • Name, job title, Courses detailed information, Faculty details, Facilities available in the institute, student union details and any other details which may help students compare institutes and decide best suitable for them. Contact information including email address, phone numbers.
  • When you are buying any products and services online from Helping Students Ltd. system is set to ask you for your bank details. Specific web page of this web portal which asks for your banking details opens using Barclays Banks’s payments’ interface which is secured by Barclays Bank Ltd. Thus, our system never receives any of your banking information and no record is ever kept of this detail.
  • Demographic information such as age, gender, postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.
  • We may also ask for other information in accordance to our upcoming projects.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional text messages, emails and mails about new products, special offers or other information which we think you may find interesting and useful, using the contact information which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the web portal according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our web portal in order to tailor it to customers’ needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better web portal by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the web portal.
Links to other websites
Our web portal may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
  • Whenever you are asked to fill in a form on the web portal, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@helpingstudent.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting and useful if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to info@helpingstudent.com

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.